Tuesday, October 13, 2009

Snow Leopard bug deletes all user data (Updated)

Posted by Jason D. O'Grady @ 8:42 am


Several posts on the Apple Support forums (1, 2) dating back to 12 September indicate that some users have been losing all their data due to a nasty bug in Snow Leopard, a.k.a. Mac OS 10.6.

On Saturday iTWire reported on the bug which rears its head when a user logs into their Mac’s Guest account and then tries to log back into their regular account.

In some cases, users have reported finding their regular account empty of data, as though it were a brand new account… The home directory still exists under “/Users/username” but is completely empty.

Affected users report that data is unrecoverable and cannot be found on the hard drive. The only way to recover is from a backup on external media. You do make regular backups, right?

Apple acknowledged the problem on Monday stating:

We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix,” an Apple representative said in a prepared statement Monday.

CNet has posted a technique for restoring a lost home folder from a backup if you’ve been afflicted. A work around – until Apple releases a fix – is to disable the Guest account, or disable it and re-enable it as a native Snow Leopard account. It’s highly recommended that you perform and maintain a complete and bootable backup.

Tip: Neowin

Wednesday, October 7, 2009

5 uses for the spacebar

Tap into this unassuming key's hidden productivity tricks

by Sharon Zardetto, Macworld.com

Ancient Greek and Latin writings had no spaces between words; you just had to be familiar with where words started and stopped in order to read textlikethis. But we should be grateful to the spacebar for more than just its sacred word-separation calling, because it can also perform quite a few tricks in various environments.


1. Play and pause

In any application that provides Play and Pause controls, you can use the spacebar to alternately play and pause the content. This includes movies and slideshows, as well as audio-only files such as those you play in Apple iTunes and GarageBand.

2. Open spring-loaded folders instantly


Spring-loaded folders are one of OS X’s most-overlooked timesavers. In the Finder, drag an item, hover over a folder, and after a brief pause (so the Mac knows you’re not simply hesitating before dropping the item in) a Finder window springs open, revealing the folder’s contents. This makes it easy to see that you’re moving or copying an item into the correct place if your folder names are less than descriptive. It also simplifies getting into subfolders.

You set the length of the spring-open delay in the General pane of Finder -> Preferences. Or, avoid the delay altogether by pressing the spacebar to open a hovered-over folder instantly.

Even if you turn off the spring-loaded folders feature by going to Finder -> Preferences and deselecting the Spring-loaded Folders And Windows setting, pressing the spacebar still opens a folder when you hover over it holding an item to drop into it.

Spring-loaded folders work from the Dock, too. Press the spacebar to open a folder in the Dock without waiting, whether or not spring-loading is turned on in the Finder’s preferences.


3. Access screenshot options

When you need to document some aspect of your Mac’s behavior, a screenshot of the full screen is seldom necessary. Sure, you can press Command-Shift-4 to select an area to capture to the Desktop (or Command-Shift-3 to save the whole screen as a file on the Desktop), but if you add the spacebar you’ll access more options.

Pressing the spacebar before you drag across an area to capture it changes your cursor to a camera and lets you select an entire window (or a dialog box, or a menu without its title) by clicking on it. Pressing the spacebar after you’ve dragged a selection rectangle—but before you let it go—allows you to move the selection rectangle around on the screen to adjust its position before capturing the shot; let go of the spacebar with the mouse button still down if you want to adjust the size of the rectangle after you’ve moved it.


4. Zoom in on windows in Exposé

One of the more clever feature tweaks in Snow Leopard involves the space bar. When you invoke Exposé, Mac OS X displays your open windows in a grid on your screen, at a substantially reduced size. Sometimes it’s hard to recognize which window is which when you’re in this view, and the window’s title isn’t always a good enough clue. Now you can use your space bar to zoom in and preview your Exposé windows. Just move your cursor over a window and press the spacebar. If it's the window you want, press Return. If not, you can press the spacebar again to zoom back out.


5. “Click” on items using the keyboard

With All Controls turned on the in Keyboard Shortcuts preference pane, tab to a menu (the blue halo shows it’s selected) and use the spacebar to open it. Use an arrow key to highlight a menu choice, and then use the spacebar again to trigger the command.


Prefer to move around in dialog boxes or Web pages using the keyboard instead of the mouse? Select All Controls under Full Keyboard Access in the Keyboard Shortcuts preference pane (in Leopard’s Keyboard & Mouse preferences, or Snow Leopard’s Keyboard preferences). With All Controls active, a press of the Tab key selects, in turn, every component of whatever you’re working in—a dialog box, for example. Once you’ve selected a component, press the spacebar in lieu of clicking the mouse.

So, for instance, with All Controls on, tabbing around on a Web page includes not only the search and other text fields on a form, but all its clickable spots, and the spacebar “clicks” the selected item.

Sharon Zardetto has been writing Mac tips since the Mac was born. One of her current ebooks is Minifesto: Time Machine .


See more like this: business, Mac OS, Finder

5 unexpected uses for the Option Key

Access hidden features with this keyboard star


by Sharon Zardetto, Macworld.com

The Option key is the unsung hero of the keyboard. Since the earliest days of the Mac, it has provided access to special font characters; revealed alternative commands in menus; and let you Option-drag to create a copy of something, such as a Finder icon or a graphic selection (from MacPaint to Photoshop CS4!). Its capabilities have only increased with time, so it’s always worth pressing Option to modify a click or drag, just to see what might happen. Here are five of my favorite Option key tricks.


1. Reverse your scrollbar preference

Most of the time, I use the scrollbar—for example, in Apple’s Safari or Microsoft Word—to move my view a full page or screen at time. (By default, when you click on a scrollbar, that’s what it does.) But sometimes—in a long document, for instance—I know that I want to go to a point about three-quarters of the way through the document. It’s easier to click where I want to go—three-quarters of the way down on the scrollbar—than to click and drag the scroller to get there.

You can choose between these actions—Jump To The Next Page or Jump To Here—by setting the Click In The Scroll Bar To option in the Appearance preference pane. Or, have it both ways: Option-click in the scrollbar to temporarily reverse the setting you’ve made in Preferences. So, if your setting is Jump To The Next Page, an Option-click in the scrollbar will instead jump you to a particular spot.


2. Open preference panes using function keys

You love the convenience of dimming or brightening your screen with a quick press of F1 or F2, but sometimes you need to adjust other aspects of your display. For instance, you might want to temporarily change the screen resolution to test something. Wouldn’t it be nice if you could get to the Displays preference pane as quickly as you can change the screen’s brightness?

Wish granted! Hold Option while pressing either of the function keys that controls brightness, and the Displays preference pane opens. This works with other function keys, too: hold Option while you press any of the volume function keys (F3-F5 or F10-F12, depending on your keyboard), and the Sound preference pane opens. If you have your system set up so that you need to press the Fn key to trigger the special features on the function keys (the ones represented by icons), then just add the Option key to the mix: Fn-Option-F1, for instance.


3. Switch speakers from the menu bar

You need to switch from the internal speakers to your headphones for a Skype call, or you’re the last one in the office so you want to blast your iTunes playlist through your external speakers. If you’re using Snow Leopard, and your Volume menu is in the menu bar, you don’t have to open the Sound preference pane to switch output devices: press Option before you open the Volume menu, and instead of getting the volume slider, you’ll see a list of available input and output devices. (To make the Volume menu appear in the first place, go to the Sound preference pane and select the Show Volume In Menu Bar option.)

4. Option-click to open multiple Inspector palettes

The Macworld article Rule the Office notes that you can open multiple Inspector windows in Keynote and Pages by using the View -> New Inspector command. But this always opens a Document Inspector, so you must then click on the icon for the Inspector you need. Instead of using the menu command, Option-click directly on an icon in an existing Inspector palette to open a new Inspector for that category.

5. Choose a startup disk when booting

You’re staring at your blank Mac screen; you have two (or more) startup drives for your Mac, but you forgot to specify the one you want to use in the Startup Disk preference pane. You don’t have to start up, change the setting, and restart: just hold down Option when you turn on the Mac and you’ll see available startup drives displayed on the screen. Choose the one you want and you’re good to go.


Sharon Zardetto is long-time Mac writer. You’ll find another Option trick for volume settings at her MacTipster blog.

See more like this: business, Finder, Mac OS

Thursday, September 10, 2009

By Elinor Mills CNET News

Posted on ZDNet News: Aug 27, 2009 1:16:04 PM

People eager to get a copy of the latest version of the Mac operating system, Snow Leopard, should be wary of sites offering free copies because they are likely to get some nasty malware instead, according to antivirus company Trend Micro.

Trend Micro said in a blog posting on Wednesday that it had discovered several fake Snow Leopard download sites that serve up a DNS (domain name system) changer Trojan dubbed OSX_JAHLAV.K instead.

See also: Special Report: Snow Leopard

The Trojan alters the DNS configuration and includes two additional IP addresses in its DSN server, the blog states. Users can then be redirected to phishing sites, some of which are reportedly hosting rogue antivirus software called FAKEAV, Trend Micro said.

Snow Leopard is due to be released to the public on Friday. Mac users should get Snow Leopard directly from Apple, Trend Micro said.

This article was originally published on CNET News.


Thursday, September 3, 2009

Apple posts list of software incompatible with Snow Leopard

Posted on Aug 28, 2009 11:10 am by Dan Moren, Macworld.com

Snow Leopard day is finally here, and forecasts call for the deluge of application compatibility updates to continue throughout the day. However, there are some specific programs that are currently incompatible with Snow Leopard—so incompatible, in fact, that 10.6’s installer will move them into a folder called Incompatible Software on your hardware.

Apple’s provided a list of the software in question, which it says could cause cause issues in Snow Leopard. Among them are such prominent applications as Parallels Desktop 2.5 and earlier, McAfee VirusScan 8.6, Norton AntiVirus 11.0, Unsanity’s Application Enhancer 2.0.1 and earlier, and several versions of AT&T Laptop Connect Card. Check the full list for more apps and links to vendors site where upgrades will hopefully be available.

The knowledge base document also contains a second category of applications that Apple restricts from opening—if you try to launch one of these programs after ugparding to Snow Leopard, the OS will pop up a dialog box telling you the software in question is incompatible. This includes Parallels Desktop 3.0, Intego VirusBarrier X4 10.4.4 and earlier, SPSS 17.1, Adobe Director MX 2004, Elgato EyeTV 3.0.0 to 3.1.0, THQ’s Ratatouille 1.1, Aperture 2.1.1 and earlier, Keynote 2.0.2 and earlier, and the AirPort Admin Utility for Graphite and Snow Base Stations 4.2.5.

Apple recommmends you check with vendors to see if Snow Leopard-compatible updates are available for those applications, and, as with the above list, provides a links to their respective vendor sites. There are some interesting patterns in evidence, though: for example, three major antivirus packages appear on the list. It's a little surprising that no less than three Apple applications appear on the list as well, but none are current versions.

Fortunately, this is a relatively small list of software, and most will likely be updated before too long. Still, if you rely on one of these programs and the vendor doesn't have an update yet, you might want to hold off on jumping to 10.6 for now.

Tuesday, May 26, 2009

Useful iPhone Tips & Apps

Terry White from Adobe presented (via recorded presentation on Adobe Connect Pro) many useful tips and tricks - from easily accessing special characters and phrases from the keyboard, to useful tips for managing your apps, and some useful apps: some of his favorites - CameraBag, FlightTrackerPro, ColorSplash, CoolIris (also recommended for Firefox users)...

Tuesday, March 31, 2009

Docusense in Delco offers HP and Xerox printer solutions

Brain and Tom from Docusense came in this evening to offer us some insight to alternatives to laser printer and multi-function printer maintenance. In essence, they offer toner/ink for color lasers and multi-function printers and offer several packages for complete care or cost-per-page programs. This way, you purchase supplies and get the benefits of on-site service and labor for those times the equipment goes down!

Some helpful tips and morsels of knowledge:
  • Always remove paper jams in the direction of the paper path.
  • Try to service your laser printers once a year, no matter what. This minimize your downtime in the event of an actual failure; replacing worn parts before failure will maximize your printers useful life.
  • Laser printers today use mylar rollers and induction coils for instant-on printing - no more halogen-lamp-heated metal drums...
Have questions about your laser printer? Call Docusense at 610-719-8705.

Tuesday, May 27, 2008

Samsung intros 256GB SSD that may reach MacBook Air

Appleinsider.com posts....Samsung has introduced a 256GB solid-state drive that promises to kickstart the industry with twice the storage and twice the speed of earlier disks while also costing less to manufacture than past models -- and having a chance of landing in future Apple notebooks.Simply called the 256GB FlashSSD, the Serial ATA drive reads in-order data at 200MB/s

Tuesday, April 29, 2008

Want to know what Twitter is all about??

When people ask you to explain Twitter, send them to this video.
http://www.commoncraft.com
A quick and plain English intro the micro-blogging service Twitter.


The power of social bookmarking.

This video was created by commoncraft.com to show the power of social bookmarking and how it makes web pages easy to remember, organize and share.